Interface removed and ESC key not working

[Dewin]

AS FAR AS I'M CONCERNED THIS FORUM IS INTENDED FOR OUTSPARK FIESTA ONLINE PLAYERS ONLY? IF SO PLEASE ACCEPT MY APOLOGIES AND FEEL FREE TO REMOVE MY POST, IF NOT PLEASE HEEEEEEELP!!!

Please read it carefully. If you do so your suggestion should be not equals to:

1. reinstall the game
2. Try a different account (ofc I want to carry on playing with my char)
3. Try a different computer (player settings are stored on server not locally)

Here goes my misfortune...

Nearly 3 week ago I removed my user interface. Since shortcut key mapping
has been automatically amended way before I reconfigured and mistakenly
removed the possibility for the ESC key to open the options. now the
situation is as follows:

Interface is completely gone. Setting button (the IO button to open the
setting menu on the bottom right corner of the screen) is not clickable
since is not there.

ESC key doesn't work so the setting menu can't be opened by pressing ESC

All combinations of keys have been tried. No good.

Settings are stored on the server, not locally on the machine, so fresh
install won't solve the problem.
To reproduce the issue please follow these steps:
1. Open the Shortcut settings and remove the possibility to open the
settings menu with the ESC key
2. Open the "Game Settings" clicking on the IO button in the bottom right
corner of the screen and remove everything interface related
3. Try to open the interface now

Behaviour:
The user can't open the settings menu to restore the interface

Expected behaviour:
The user should be able in any case to restore the interface.

Suggestions on how to fix the issue:
Someone with admin rights on the server must manually reset the key
configuration for my character so that the ESC key will work again.

Any help would be much appreciated!!!

Thanks!!!

Dewin - Gamigo - Bijoux

[Dewin]

Maybe it cant be solved?

[Blaaaaaaaah]

Hm Gamigo staff doesn't come here.. so have you tried posting this on the gamigo forums? I don't know how it works there, but maybe you could try PMing a GM or submitting a ticket (if you have that sort of thing there) and ask them to reset interface for you.

Not sure how else to fix it~

[Dewin]

Hi thanks for clearing that up, i have a mage named dewin anyway on Outspark too, it's good to have an account open here as well

I tried to contact gamigo, but gamigo support suks big time. You onder why you often find european players on OS servers? That's one of the main reasons, cheers!!! I'll see u around! ))

[Phantom Badger]

OS arnt exactly well known for their Customer Support either XD

[HealFire]

You got that right! XD

[aramil001]

I think there is a way to reset your UI in game... I don't remember how though, I havn't played in a few months...
maybe try looking on google if you havn't done that already?