TERA Free-to-Play

**Loveless** · 02-05-2013, 10:12 PM

Log off at site then try again.

I'm looking at their FAQ and the person who had the problem signed up at the EU site. So just make sure you made the account for NA TERA. You've authenticated whatever you needed to via e-mail and try again?

Fr0Z3nWind · 02-06-2013, 04:21 AM

signed up at https://account.enmasse.com
and still having the same problems
the launcher sends me to that link to create an account too

and i already verified my account through my email
):

**Loveless** · 02-06-2013, 05:28 AM

If you are able to log in at the website then I would suggest trying live chat when it goes up again tomorrow and see what they can do. Might be some longer queues because of it going F2P but they've been really good whenever I had to go through them.

Fr0Z3nWind · 02-06-2013, 05:46 AM

alright will do that, thanks for the help

**a.L** · 02-06-2013, 05:53 AM

I lag too much, especially in town T_T

**Loveless** · 02-06-2013, 07:30 AM

Town are pretty bad especially now that there's a lot of people. For leveling I'd recommend just switching channels.

Also Google "TERA optimization" to tweak your graphics card settings if you can.

EDIT: http://support.enmasse.com/tera/logi...me-and-website

Fr0Z3nWind · 02-07-2013, 05:54 PM

i try to go to support but it says public identity not set, i try to get a name and it says my account cannot be updated at this time

**Loveless** · 02-07-2013, 06:22 PM

That's really weird. Live support will be open in about 40 min from my post.

I'm not sure if you'll be able to contact them with that sort of trouble but you can try.

http://support.enmasse.com/tera/i-ca...y-account-help

http://support.enmasse.com/tera/how-...stomer-support